Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights. We keep it short and plain — no legal jargon walls.
InkThorn Crustacean is a web development service operated by InkThorn.ai, based in New Orleans, Louisiana. We build and maintain websites for small businesses. Contact us at admin@inkthorn.ai.
To build website previews, we use publicly available information about your business including your business name, address, phone number, hours, photos, category, and reviews from Google Maps and similar sources. This data is already public — we organize it into a professional website format.
When you visit our website, we may collect standard web analytics data including your IP address, browser type, pages visited, and time on site. We use this to understand how people use our site and improve our service.
We do not sell your personal information. Ever.
If you received an SMS from us, your phone number was sourced from a public business directory (such as Google Maps). Our SMS messages are business-to-business outreach about our web development services. You can opt out at any time by replying STOP. We will honor all opt-out requests immediately and will not contact you again by SMS.
We do not share your phone number with third parties for marketing purposes.
All payment processing is handled by Stripe. We never see, store, or have access to your full credit card number. Stripe's privacy policy is available at stripe.com/privacy.
We only share your information in the following limited circumstances:
We do not sell, rent, or trade your personal information to any third party.
We retain your information for as long as your subscription is active and for a reasonable period afterward for legal and business purposes. If you cancel and request deletion of your data, we will remove your personal information within 30 days, except where retention is required by law.
You have the right to:
To exercise any of these rights, email admin@inkthorn.ai.
We use industry-standard security practices to protect your information, including HTTPS encryption on all pages and secure third-party payment processing via Stripe. No system is 100% secure, but we take reasonable precautions to protect your data.
Our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18 years of age.
We may update this policy from time to time. We will notify active subscribers of material changes by email. The "Last Updated" date at the top of this page reflects the most recent revision.
Privacy questions or requests? Email admin@inkthorn.ai.